Introduction

Identity Syncronizer™ – Simplify Autotask Client Implementation

With Identity Syncronizer™ — the MSP can automatically provision the client and all of their users.  By utilizing IDSync® support for Windows Security Groups, the MSP can create a security group and automatically provision all of the user accounts just by adding them to that security group.    If a group of the users need the Client Portal or Taskfire, that is simple too.  Just create a Windows Security Group for Client Access or Taskfire access, set the permissions the way you want it to be, and add the users into that group.  Not only will IDSync® provision the user for Client Access or Taskfire, but it will also syncronize their Active Directory password to minimize management and support issues.

Two Way Syncronization – Save Money, and Support Time

IDSync® supports two-way integration with Autotask.  This means that, if enabled, any updates you make within Autotask to a user’s name, address, e-mail, and other contact or configuration information is automatically syncronized back to Active Directory saving you the time and effort of having to log into your customer’s environment to make the changes in multiple places.    Further, if other IDSync® Connectors are utilized (Hosted Exchange, Sharepoint, SQL, Parallels, IBM iSeries, etc..) these user information changes, made within Autotask, are automatically syncronized to all of our connected applications.   This keeps your Autotask CRM database 100% up-to-date while automatically updating the client site at the same time.

 Click here to watch our DEMO video.

Contact us today about Autotask integration and what it can do for your MSP or IT Practice.
Interested in selling Identity Syncronizer™ or developing your own IDSync® Connector?  Ask about our reseller opportunities.