ConnectWise Contacts Overview

Reduce Client Implementation and management costs with ConnectWise - Active Directory Integration.

ConnectWise is a leading Cloud based (SaaS style) application for Managed Services Providers (MSP), IT Consulting firms, and other technology based professional services firms.

When utilizing ConnectWise, MSP and Consulting firms are faced with a challenge of on-boarding clients with many users. Each of these users and their contact information must be entered manually into the ConnectWise system.  Once added, the MSP can choose to provide their customer with access to their within the ConnectWise system via the Customer Portal. Enabling this feature requires the MSP to setup a User ID and password for the contact and maintain this information on an ongoing basis.


IDSync® automates the process of provisioning, enablement, disablement and maintenance of passwords and meta-data of ConnectWise contacts using commonly known tools (such as the Active Directory Users and Computer management console) centralizing users administration which avoids duplicating or even conflicting tasks.


Active Directory is a directory service that Microsoft developed for the Windows domain networks. It is included in most Windows Server operating systems as a set of processes and services

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