Linking Existing Users


If a user already exists as a contact in ConnectWise you can create a bond (link) between both 'objects'.



Open that user's properties in AD and click the "link user" button.




This will show a list of all of the ConnectWise contacts.

Select the user from this list and click OK – this will populate the ConnectWise tab in AD with the user's data.



Click OK on the user's AD properties to submit the transaction to finalize the linkage.