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- The API URL should point to the API URL for the region in which you connect to Autotask. A list of the API URLs is listed below:
- America East https://webservices3.autotask.net/atservices/1.5/atws.asmx
- America East2 https://webservices14.autotask.net/atservices/1.5/atws.asmx
- America West https://webservices5.autotask.net/atservices/1.5/atws.asmx
- America West2 https://webservices15.autotask.net/atservices/1.5/atws.asmx
- London Data Center https://webservices4.autotask.net/atservices/1.5/atws.asmx (Formerly Global 1)
- London Data Center2 https://webservices16.autotask.net/atservices/1.5/atws.asmx
- Australia https://webservices6.autotask.net/atservices/1.5/atws.asmx
- Germany https://webservices7.autotask.net/atservices/1.5/atws.asmx
- China https://webservices8.autotask.net/atservices/1.5/atws.asmx
- Italy https://webservices9.autotask.net/atservices/1.5/atws.asmx
- France https://webservices10.autotask.net/atservices/1.5/atws.asmx
- Japan https://webservices11.autotask.net/atservices/1.5/atws.asmx
- Spain, Latin America https://webservices12.autotask.net/atservices/1.5/atws.asmx
- Limited Release https://webservices1.autotask.net/atservices/1.5/atws.asmx
- Pre-release https://webservices2.autotask.net/atservices/1.5/atws.asmx
- Autotask Admin ID: Should be set to an administrative user ID for the PSA's Autotask
- Autotask Password: Should be set to the administrative user's password
- Company ID: Should be set to the PSA's Customer's Company ID
- Client Portal Enabled: Should be checked to indicate that you wish IDSync to be capable of enabling users for Client Portal Access.
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