Frequently Asked Questions

IDSync Frequently Asked Questions

Can I install the IDSync software on a Windows 2016 server?

Yes. While we haven't tested every possible combination of Operating Systems, all our tests so far have shown that the IDSync software works correctly on any version of Microsoft Windows Server.


How do I know about new versions of the software?

Starting with version 4.1.104, our software includes a "Messages" feature that allows us to send messages to alert (among many other possibilities) about new releases, as well as instructions to download and install the new version.


Where do I get support?

Send an e-mail to support@idsync.com at any time to get support from our team.


Which version of SQL Server do I need to host the IDSync database?

Any version of SQL Server will work, even an Express Edition.